Last Updated: October 6, 2025
At treeremovalogden.com, also referred to as "treeremovalogden.com," "we," or "us," we value your privacy and want you to understand how your information is handled.
This policy describes what we collect, how we use it, who may receive it, and the choices available to you. By visiting treeremovalogden.com or any page that references this policy, you agree to the practices outlined here.
Scope
This policy covers information collected:
- On our Website
- Through emails, texts, and other electronic communications with us
- Through ads and applications on third-party sites when they point to this policy
This policy does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We collect information in three general ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details related to your service request, such as location, project scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages viewed, links selected, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar technologies
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Track website performance
- Tailor content to your interests
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you do, some features of the site may not function as intended.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to show ads that are tailored to your interests.
These partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use the information we collect to:
- Operate and improve our services and Website
- Review and complete your service requests
- Connect you with providers that match your request
- Communicate about requests, updates, and support
- Personalize your experience and our marketing
- Support analytics, research, and product development
- Identify, stop, and respond to fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We may share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we share the information needed to connect you with third-party service providers and provider networks that can fulfill the request.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help us run the Website and operate our business, including providers of analytics, security, payments, support, and marketing.
These vendors may use personal information only to perform services for us.
Advertisers and Marketing Partners
We may share data collected automatically for measurement, attribution, and ad targeting.
Information you submit, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information as part of a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without submitting personal data, but we cannot process service requests without it.
- Marketing emails: You can unsubscribe using the link included in our emails. This will not stop messages from providers we already shared your request with.
- Cookies: You can manage cookies through your browser settings or by using the opt-out links above.
Access and Control
You may request to:
- Review the data we hold about you
- Correct inaccurate information
- Delete data, subject to legal or operational requirements
- Share concerns about how your data is used
Use the contact options listed in the How to Contact Us section.
Data Retention
We keep personal information for as long as needed to carry out the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm
- The purpose for processing
- Legal obligations
- Whether those purposes can be met another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no method of transmission or storage can be guaranteed to be completely secure.
Children's Privacy
The Website is not meant for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you live in California, you may have the rights below, subject to certain exceptions:
Right to Know
You may request information about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties with whom we shared information
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercised a privacy right.
Verification
We confirm requests before taking action. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof that the agent is allowed to act for you.
Shine the Light
California residents may ask for a list of third parties that received personal information for marketing during the previous calendar year.
Send a written request that includes "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after changes are posted, that means you accept the updated policy.
How to Contact Us
Arbor Tree Care
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
